MOBILE FUNCTIONALITY

Our T24 Prepaid app is an extension to our web-based cardholder services, giving our cardholders a quicker, secure way of accessing their accounts on the go, from their mobile devices.

The app is available for both iOS and Android devices, and is available to download direct from the Apple App Store and Google Play.

To use the app you’ll first need to have registered your prepaid card online, with our cardholder services. Once registered, simply login to the app in the same way as you would our cardholder website.

Mobile App Features

  • Retrieve account balance information

  • Review card statements and recent transaction history

  • Report card lost or stolen

You can also get several T24 Black Prepaid Card services direct to your mobile. Simply use the SMS number +44 (0) 7797 800 035

Function Instruction Example
The card balance TRA BAL ACCESSCODE [LAST 4 OF CARD] TRA BAL 123456 1111
Last 3 transactions TRA TXN ACCESSCODE [LAST 4 OF CARD] TRA TXN 123456 1111
Lock card TRA LOCK ACCESSCODE [LAST 4 OF CARD] TRA LOCK 123456 1111
Unlock card TRA UNLOCK ACCESSCODE [LAST 4 OF CARD] TRA UNLOCK 123456 1111
Card to Card transfer TRA XFER AMOUNT TO MOBILE ACCESSCODE [LAST 4 OF CARD] TRA XFER 20 TO +447000000000 123456 1111
Stop notification TRA STOP [LAST 4 OF CARD] TRA STOP 1111
Stop all notifications TRA STOP ALL [LAST 4 OF CARD] TRA STOP ALL 1111