Vishing Scams on Rise in UK Warn FFA UK
Thursday, 5 September 2013
It’s thought that approximately £7 million have been lost to vishing scams in the UK over the past 12 months, prompting the issuance of a warning from the Financial Fraud Action (FFA UK).
Vishing scams take the form of cold calls in which scammers commonly, but not always, pose as a representative of your bank to get you to provide them with your personal and financial information. Fraudsters are looking for credit/debit/prepaid card numbers, bank account details and personal information which would allow them to gain access to your accounts.
It’s reported that 33% of us in the UK have received a cold call requesting personal or financial data, with 39% of those asked saying that they were unable to tell the difference between a genuine and fraudulent calls. What’s more startling, and indicative that this sort of scam is on the rise, is that as many as 30% of us have received at least 10 unsolicited calls from would be scammers per month.
"Fraudsters can use personal information gleaned from vishing in a number of ways including to access a victim's bank account, make fraudulent purchases and commit identity theft”, DCI Dave Carter, Head of the Dedicated Cheque and Plastic Crime Unit (DCPCU), said in a statement [PDF]. "Always be wary of cold callers who suggest you hang up the phone and call them back. Fraudsters will keep your phone line open by not putting down the receiver at their end. Remember that it takes two people to terminate a call so try and use a different phone line if you are asked to ring back. If you think you've already been a victim of this scam, contact your bank or card company immediately." said a spokesperson for the FFA.